Bianca
Industry
dry cleaning · production and 30+ service points
Duration
52 wks
Team
not published
Disciplines
Development · Infrastructure · Design
Task
First reinforce the team to make the season, then pivot the architecture and build the platform: production, the point network and logistics with traffic and load forecasting. About a year — through to handover.
Result
Production, service points and logistics run as one loop. Routes and load are planned by forecast, not after the fact. The platform handed over to the in-house support team.
How it went
052 wks
stage 1 · 4 wks
Team boost for the season
Development
Task
The season was close and the in-house team couldn’t make it. We reinforced it with our engineers and shipped what had to be out for the season.
Result
Made the season — the team went in reinforced, not in debt.
stage 2 · 4 wks
Architecture pivot
DevelopmentDesign
Task
The existing architecture couldn’t hold production, the point network and logistics in one model. We redesigned the platform: one data model, an integration plan, a team to build it.
Result
Target architecture and integration plan approved, the team assembled around the platform.
stage 3 · 16 wks
The production-automation platform
DevelopmentDesign
Task
A digital loop for the production process: stages, statuses, accounting, operator workstations.
Result
The production process runs through the platform from intake to release.
stage 4 · 12 wks
Integration with the point network
DevelopmentInfrastructure
Task
Connect the customer loop of the distributed point network to production: an order from a point goes into production and comes back with statuses.
Result
Points and production run as one loop; the order status is visible at every step.
stage 5 · 10 wks
Logistics optimisation
Development
Task
Routes between points and production with traffic taken into account, load forecasting for production and points, shift and run planning.
Result
Routes and load are planned by forecast, not after the fact.
stage 6 · 6 wks
Handover to support
DevelopmentInfrastructure
Task
Documentation, runbooks, on-call shifts together with the in-house team, platform handover.
Result
The platform is run by the client’s in-house team.
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